Delivery & returns

Delivery

We plan to deliver to addresses throughout the United Kingdom.

Standard UK delivery cost: FREE on every 100g pouch (price: £9.99 each). Estimated dispatch and delivery times: [TO BE CONFIRMED BEFORE LAUNCH].

The £9.99 product price includes standard UK delivery. Full delivery arrangements will be confirmed before checkout and in the order confirmation once orders open.

Cancellations and returns

For eligible online purchases, consumers generally have 14 days from receiving goods to cancel without giving a reason. Exceptions may apply, including to certain sealed goods unsealed after delivery for genuine health protection or hygiene reasons. Review the precise requirements before applying any exclusion.

To cancel or report damaged or incorrect goods, contact [ENTER CUSTOMER SERVICE EMAIL]. Specify your order number and request.

Return address: [ENTER BUSINESS RETURNS ADDRESS]. Return postage responsibility: [SPECIFY]. Refund timing and method: [SPECIFY].

Your statutory consumer rights are not affected.